RETURN POLICY

EXCHANGE OR RETURN POLICY:

  • Any product qualified for exchange or return must be in brand new condition.
  • Before returning a product, please contact our customer service department by email at tim@soccerwest.ca with details to receive a Return Authorisation #
  • Items must be returned with appropriate tags and/or boxes.
  • Return process must begin within 10 days of receiving item.
  • No refund on customer error in regards to size or style.
  • All returns must be sent back by Canada Post unless advised otherwise.
  • Any refund or credit will be for purchase price only.
  • Shipping cannot be refunded for the purchase, return or exchange. Buyer assumes the cost of all shipping.
  • Buyer assumes cost of any other fees that may occur within shipping.
  • All credits or refunds are subject to an evaluation period.
  • Any customized or personalized items cannot be returned or exchanged.